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STA Consulting: ITSM Connector

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Financial reconciliations are a time consuming and manual process. Enterprise Wide has partnered with BEST to enable customers to streamline their financial processes and simplify reconciliations across trade creditors, debtors and GL using SAP certfified add-ons - freeing up and shifting your financial team’s focus to more value adding activities.

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BEST add-ons reside within the core SAP ERP - so reconciliations are carried out on real time SAP information - no downloading data, no 3rd party integration. Simply add the modules to your current SAP suite, allocate the new transactions to your teams and start reaping the benefits of your new reconciliation tools and reports - all with a familiar look and feel to your existing SAP transactions.

Certified for SAP

BEST reconciliation products have been built for SAP and certified across SAP ERP and SAP S/4HANA platforms - meaning you can rely on their trusted and proven performance and leverage your existing investment in SAP. BEST has a proven track record of implementations across multiple industries and countries.

STA Consulting:

ITSM Connector

STA Consulting:

ITSM Connector


The STA ITSM Connector for SAP Applications is a SAP-certified add-on that allows SAP users to create tickets in their existing ITSM platform directly from the SAP user interface. Support tickets created from the SAP user interface have all incident fields populated automatically based on defined rules. All SAP details are added to the incidents as attachments. The connector works with any ITSM platform.
Download STA Solution Brief

  • 28% faster SAP incident resolution times.

  • 12% less incidents with SLA breach.

  • Automatic categorisation and routing.

  • Automatic data collection.


  • Automatic data collection.

  • Easy management of duplicate incidents.

  • Reduce number of SAP incidents.

  • Cut SAP support costs.

  • Native Fiori and S/4HANA support.

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Download STA Solution Brief


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consetetur sadipscing elitr, sed diam

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Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod
Download STA Solution Brief


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Benefits of an ITSM Connector

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Enterprise Architecture

As the exclusive BEST partner, we leverage our product and business expertise to help organisations to plan and optimise their implementation of the solution. Through our in-depth expertise in SAP financials we help modernise the finance and accounting function to empower greater productivity and assist in detecting accounting errors.

Rapid Deployment

Through delivering BEST implementations across many segments we have developed accelerators to help you understand the potential benefits of the solution, specific to your growing business requirements and reduce the time and the risk when implementing the BEST reconciliation solution.

Implementation

We can help your business leverage the BEST Reconciliation solution within your organisation stores with end-to-end implementation services. We pride ourselves on applying a strong project management methodology to implement our SAP add-on modules and providing on-going support to our clients.

Support

Augment your BEST Implementation with our post-deployment services that covers everything from day-to-day operations to more advanced applications management services to efficiently and cost-effectively support your reconciliation solution.

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