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Enterprise Wide is proud to announce that their partner, Emarsys, a SAP company, has won 1st place in the ‘Multi-Channel Technology Solution’ category at the National Online Retailers Association (NORA) Solution Partner Awards. This recognition underscores Emarsys’ commitment to providing innovative solutions that help retailers overcome key challenges and drive growth. Emarsys also achieved finalist status for the ‘Best Loyalty Marketing’ and ‘Best Marketing Automation’ categories.

Retailers today are faced with several challenges in a rapidly evolving landscape. One of the biggest challenges is the need to provide personalized experiences to customers across multiple channels. The rise of e-commerce and mobile devices has created a fragmented customer journey that makes it difficult for retailers to create a unified customer experience. Retailers also face challenges with legacy systems that are unable to keep pace with changing customer expectations and the need for real-time data analysis.

Emarsys offers a comprehensive customer engagement platform that enables retailers to build, launch, and scale personalized omnichannel campaigns. The platform leverages AI and machine learning to provide a 360-degree view of the customer, enabling retailers to deliver personalized experiences across all channels, including email, social media, SMS, and mobile. Emarsys’ solution addresses the pain points of retailers, helping them to create seamless customer experiences that drive engagement and loyalty.

Retailers need solutions that are easy to integrate, scalable, and flexible. Emarsys’ solution provides all of these features and more. It offers a unified customer data platform that consolidates data from all sources, including online and offline channels. The platform also offers a range of marketing automation tools, including personalized product recommendations, abandoned cart reminders, and post-purchase follow-ups.

The recognition of Emarsys’ solution at the NORA Solution Partner Awards is a testament to their commitment to innovation and excellence. As a leader in the digital transformation of the retail sector, Enterprise Wide is proud to partner with Emarsys to deliver solutions that meet the needs of their clients. By choosing to work with Emarsys, Enterprise Wide is able to offer their clients a market-leading solution that addresses their pain points and supports their growth. Contact us today to learn more about how our partnership with Emarsys can benefit your retail business.