Customer-centric merchandising focuses on understanding and catering to customer needs and preferences. It uses data analytics to personalise shopping experiences, optimise product placement, and enhance satisfaction. By continuously gathering feedback, retailers refine strategies to ensure products are available and easy to find, leading to increased loyalty and sales.
SAP Retail
Transform Your Retail Operations with SAP’s Cutting-Edge Technology
Meet the future challenges of retail head on with SAP’s retail solutions. SAP Retail is a comprehensive suite of software solutions designed to help retail businesses manage their operations more efficiently and effectively. Supercharge your supply chain management, enhance inventory accuracy, and deliver personalised customer experiences like never before. Stay ahead of the curve by swiftly adapting to market changes. With S/4HANA Retail, you can boost operational efficiency and pave the way for a seamless digital transformation.
SAP Retail Services
Customer-Centric Merchandising
Omnichannel Operations
SAP Retail Omnichannel Operations integrates sales channels like in-store, online, and mobile to provide a seamless customer experience. Key features include inventory management, sales channel integration, CRM, and data analytics. It connects POS systems, warehouse management, and e-commerce platforms to streamline operations and meet evolving shopper expectations.
AI in Retail
SAP AI in retail enhances operations and customer experiences through personalised recommendations, accurate demand forecasting, optimised inventory management, AI-powered customer service, dynamic pricing, and improved supply chain management. Tools like demand forecasting and predictive analytics provide real-time insights, helping businesses streamline operations, increase productivity, reduce costs, and build resilient supply chains.
Public Cloud ERP
With SAP S/4HANA Public Cloud and GROW with SAP, organisations can focus on connecting retail processes across the entire value chain. It enhances efficiency and customer experience by integrating various functions such as finance, supply chain, manufacturing, and sales into a ready-to-run SaaS ERP.
